ALL SALES ARE FINAL.
In general, all sales are considered final. All claims, including non-defective item returns, must be made within five (5) days after receipt of goods. Please contact us for a Return Authorization (RA) number as goods will NOT be accepted without prior authorization from our company. Any returns or credits will NOT be issued without an RA number. All RA requests will be authorized or declined within 30 days of the receipt of merchandise. A restocking fee of up to 30% of the value of the merchandise may be imposed on non-defective returns. Please contact us for our policy on damaged or defective item returns.
ALL REFUNDS ARE STORE CREDIT ONLY, NO EXCEPTIONS. RETURNS MADE USING METHODS OTHER THAN THE FOLLOWING WILL NOT BE APPROVED OR ACCEPTED.
Shipping & Handling Returns:
Our customers are responsible for return shipping under all circumstances. All shipping and handling fees are NON-REFUNDABLE.
Damaged Product Return:
Please take TWO pictures of the damaged products then send it to e-mail (firstname.lastname@example.org). One picture must be a detailed picture of the damaged part along with product description. The other picture must be a whole shot of item. Upon receiving the picture of the damaged goods, we will issue a STORE CREDIT.